About iPet.ch Ltd.
iPet.ch GmbH is a purely Swiss company and operates iPet.ch, the largest online shop in Switzerland run by Swiss veterinarians.
Who are we?
Origin and Development
iPet.ch GmbH was founded in 2009 and began selling Hill’s brand therapeutic food for dogs and cats on Tierfutter24.ch.
Every year, more food brands were added in their own brand shops, leading to increasing sales and a larger customer base.
In 2015, the decision was made to offer cat and dog owners a complete range of products in the future and to design a dedicated webshop for this purpose. Consequently, iPet.ch was born in 2016: the webshop for everything dog and cat owners need for their beloved pets.
Our customers are always at the center of iPet.ch GmbH's efforts. We carry a large assortment of high-quality pet food as well as accessories for cats and dogs at attractive prices and constantly strive to expand our offer.
If you have questions about feeding your pets, you receive free advice directly from us veterinarians. Rapid delivery and answering your questions are part of our daily service.
Our Customers
At iPet, you as the customer are our priority.
New Customer Voucher
As a new customer, you can benefit from a total discount of up to CHF 10.00.
Loyalty Points
We reward your loyalty! Our registered customers can collect loyalty points with every purchase. 1 franc equals 1 loyalty point. Starting from 500 loyalty points, you can redeem them directly in the checkout area when ordering. 500 loyalty points correspond to a goods value of 10 francs.
Freshness Guarantee
We obtain our goods directly from Swiss brand representatives and can therefore offer you fresh food at any time.
Low Prices
We always strive to offer you our brand products at the best prices in Switzerland.
Are you also one of our satisfied customers? Then please pass it on. And if you have suggestions or criticism, then write to us, easiest directly by e-mail to: [email protected]
Qualified Specialist Staff
Our animal-loving employees are concerned about the well-being of your pets - be it during consultation or the rapid processing of your order. We are all pet owners ourselves and thus speak the same language as you!
Membership in the Swiss Trade Association
We are a member of Handelsverband.swiss. This guarantees you integrity, trust, and fair, transparent order processing.
We say "Thank You"
On behalf of the entire iPet team, we thank you for your interest and look forward to your visit to our website. Test our service and benefit from our three newsletters, which we send monthly: once with current information on the proper care and keeping of your pet – twice with notifications of current promotions from which you can benefit.
We look forward to seeing you – Your iPet Team.
HELPLINE 031 539 11 77
iPet.ch GmbH
Steinerenweg 23
3214 Ulmiz
Attention: Please note that any returns must NOT be sent to this address.
You can find more information here.
