Dr. med. vet. / Specialist for nutrition
of dogs and cats GST,
Partner of iPet.ch GmbH

Sabina Büttner worked in numerous small animal practices in the past and founded a veterinary practice specializing in the treatment of Koi in 2001. She is a dog judge and breeds American Cocker Spaniels and Ragdoll cats. She is responsible for professional advice at iPet.ch and Futterwahl. She owns three American Cocker Spaniel females, two cats, and many other pets.

med. vet. / Specialist for nutrition of dogs and cats GST
Veterinary advice

Bianca Valente takes care of professional veterinary advice on the nutrition of dogs and cats, mainly in French and English. The well-being and health of animals are very important to her. After completing her studies in veterinary medicine, she specialized in nutrition in order to provide her customers with optimal advice. Parallel to this, she works in a small animal clinic. She is the happy owner of a dog and a cat. As a cat lover, she is also active as a volunteer for various associations.

Dr. rer. pol.
Managing Director iPet.ch GmbH
& Group CEO of the iPet Group

Matthias Bauer is the Managing Director of iPet.ch GmbH. He has many years of professional experience in European retail and e-commerce and brings extensive expertise in the pet market to all areas. An Aussie Doodle has enriched his family's life for several years. As a nature lover, he enjoys being in the mountains at any time of the year.

MAS Digital Marketing
Head of Marketing & Sales,
Member of the Executive Board

Michael Braun-Neidinger is responsible for marketing at iPet. He has several years of professional experience in marketing and brings his expertise from his Master's degree in Digital Marketing to the various areas. He grew up with dogs and will make this possible for his own offspring as well. Privately, he supports the animal shelter in his place of residence as a member of the animal protection association. 

Head of Operations,
Member of the Executive Board

With over 15 years of experience in the digital world and Swiss E-Commerce, he is responsible for Category Management and the further development of the webshop as Head of Operations at iPet. Growing up with dogs, cats, horses, chickens, and ducks, he brings a great closeness to animals. Today he lives with a cat and regularly has visits from a Kelpie and a Welsh Springer Spaniel. 

Marketing
Pricing Analyst
iPet.ch GmbH

Katharina Lohr is co-responsible for pricing at iPet. Based on her Master's in Medical Informatics and her several years of professional experience in sales, she creates calculations and data analyses for iPet. In her free time, she prefers to be out in nature with her family or creative in the ceramic studio. Her first pets were Greek tortoises. Now, besides Appenzeller-Border-Collie Milu, the two dwarf rabbits Cola and Spriti also belong to her family.

Backoffice
Team Leader Customer Support
iPet.ch GmbH

Eliane Champod handles all customer inquiries for iPet.ch GmbH in German, French, and English. Service and customer satisfaction are very high priorities for her. Animals have accompanied her since childhood. Currently, the senior cat Lady, whom she adopted from a shelter, lives in her household. Privately, she is very interested in foreign cultures as well as languages and loves traveling.

Backoffice
Customer Support
iPet.ch GmbH

Kathy Wyss handles all customer inquiries for iPet.ch GmbH in German, French, and English. Thanks to several years of experience as a veterinary assistant (TPA), she additionally supports the veterinarians with veterinary and feed inquiries from our customers. She dedicates her free time mainly to her passion, dogs. Besides 5 dogs, two cats and various frogs also count among her pets. Crossfit and playing the piano must not be missing, but mostly you will meet her in nature, in the fresh air.

Backoffice
Customer Support
iPet.ch GmbH

Sandra Furrer handles all customer inquiries via telephone and electronically in German, French, English, and Italian. Satisfied customers and happy animals are a major concern for her. Privately, animal welfare is very close to her heart; the two rescue animals, dog "Maya" and cat "Milo", have been her loyal companions for years.

Backoffice
Customer Support
iPet.ch GmbH

Mrs. Blanchard looks after customer inquiries in German and French. She processes the inquiries of iPet customers by phone or in writing via e-mail. In her daily work, the needs and expectations of the customers are in the foreground. As the owner of two Chihuahuas, animal welfare is a special affair of the heart for her. She prefers to spend her free time in winter at hockey games and in summer at the swimming pool with her family and friends.

Backoffice
Customer Support
iPet.ch GmbH

Christian Wüthrich looks after customer inquiries in German, French, and English. He processes the inquiries of iPet customers by phone, in writing via e-mail, or via chat. In his daily work, the needs and expectations of the customers are in the foreground. He had a tomcat for 7 years and grew up with dogs from childhood when his father raised two puppies in an enclosure. In his free time, he enjoys being out in nature on foot or by e-bike. Traveling and exploring new horizons also belong to his preferences.

Backoffice
Customer Support
iPet.ch GmbH

Saskia Stuber processes the inquiries of iPet.ch GmbH customers by phone as well as via e-mail or chat in German, French, and English. In her daily work, the needs and expectations of the customers are in the foreground. Her various further trainings in the field of nutrition for dogs and cats, as well as her many years of experience in the pet retail trade, come into play here. Her animal companions are two dogs; Rottweiler Oxy and Papillon Dolly as well as two cats. Chickens round off the animal everyday life. She enjoys spending her free time at the dog training ground, hiking with the family, mushroom and truffle hunting, or at home in the garden.

Backoffice
Team Leader Master Data Maintenance
iPet.ch GmbH

Laura Thomi is co-responsible for processing new and existing article data. Animals, especially dogs, cats, and horses, are an important part of her life. Currently, she owns 2 rabbits and 2 dwarf chickens and occasionally looks after dogs and cats of acquaintances. Furthermore, she enjoys spending her free time with various activities together with her partner, reads a lot, goes jogging, and regularly attends a Zumba class.

Backoffice
Master Data Maintenance
iPet.ch GmbH

Jessica Visentin is co-responsible for adding new articles to the shop and ensuring that product data is always up-to-date. She knows the entire assortment of iPet.ch very well and is in close contact with our suppliers. As a nature lover, she prefers to be out in the mountains with her child and husband. Her family also includes an older cat that strayed to her years ago and remained loyally with her.

Backoffice
Master Data Maintenance
iPet.ch GmbH

Stefanie Dänzer is part of our article team and ensures that our assortment always remains up-to-date. She also answers product questions from our customers, as she brings a lot of experience as a trained pet shop assistant and animal keeper and knows the needs of our pets very well. In her free time, she is out and about a lot with the family dog. An older cat lady also belongs to the family and gets along very well with the four-legged companion.

Backoffice
Accounting
iPet.ch GmbH

Eveline Bertschy takes care of all accounting matters for iPet.ch GmbH. Privately, too, she has a great connection to animals, as she lives with her family on a farm and manages it together with her husband. Besides the large animals, a dog, several cats, chickens, and dwarf goats belong to the farm. She enjoys spending her free time with her family hiking or in her garden.

Backoffice
Accounting
iPet.ch GmbH

Cindy Krattinger looks back on five years of experience in customer support and switched to accounting in January 2025. In her free time, she enjoys being out in nature with her family to relax and spend time outdoors. Currently, the family is accompanied by Maine Coon lady Balisto. Previously, Rottweilers and Continental Bulldogs were loyal companions for 15 years and brought much joy into her life.

Graphic Design
& Marketing
iPet.ch GmbH

Barbara Flubacher supports iPet.ch GmbH with graphic work and marketing campaigns. New to the family is Golden Retriever male Floyd, who actively helps determine the leisure program alongside the two children. Thus, she can often be found in nature with her family, where she finds distance from everyday life and some inspiration on walks.

Marketing Assistant
iPet.ch GmbH

Lee-Ann completed her apprenticeship in the pet retail industry and has been working in the animal sector ever since. She also completed further training as an animal caretaker and expanded her knowledge in online marketing. In her free time, she enjoys spending time in nature with her Bordeaux Mastiff Chelsea. Bodybuilding is also one of her greatest passions.

Head of Purchasing
and Logistics
iPet.ch GmbH

Johann Döbeli is responsible for operational purchasing and logistics and supports customer support with their concerns in daily business. With his two sporty dogs, he is out in nature a lot, on weekends often on longer tours off-road. He also passionately enjoys his free time with lots of reading, making music, and sings as a tenor in a choir.

Purchasing
and Logistics
iPet.ch GmbH

Chantal Arm is responsible for purchasing and managing our own warehouse. She processes orders and checks incoming deliveries and invoices. Furthermore, she supports our customer support with their concerns in daily business. Animals have always been an important part of her life. With her Quarter Horse mare, she enjoys long rides in nature, and with her dog, she regularly attends agility trainings. In her free time, she enjoys playing beach volleyball, going hiking, and loves traveling.

Dr. med. vet.
Veterinarian and Partner
of iPet.ch GmbH

Matthias Escher carried the idea of an online shop for dog and cat food around for some years until it could be realized in 2009 together with his wife Sabina Büttner and other partners. He is responsible for strategic projects. Together with his wife, he owns three American Cocker Spaniels, two cats, numerous Koi, and other fish. Besides all the animals, the large garden, fishing, and truffle hunting are his passions.