Payment Methods
We encrypt your electronic payment transactions with an SSL protocol, thereby guaranteeing you the best possible protection.
Apple Pay
Your order is processed with the highest priority. No payment fees apply.
TWINT
Your order is processed with the highest priority. No payment fees apply.
Credit Card
Your order is processed with the highest priority. No payment fees apply.
PostFinance Pay
Your order is processed with the highest priority. We charge CHF 2.50 per order for this payment method.
Prepayment via E-Banking
After completing your order, you will receive the invoice and payment details from us by email. You can then settle your order via e-banking. No payment fees apply.
Please note: with this payment method, the ordered items cannot be reserved for you. It is therefore possible that a purchased item may no longer be available by the time payment is received. Should this be the case, you will receive corresponding information from us.
PayPal
Pay conveniently with your PayPal account. Your order is processed with the highest priority. We charge CHF 1.50 per order for this payment method.
Purchase on Account
You will receive the invoice from us by email immediately after your order (payment method fee of CHF 1.50) and have a payment term of 30 days. After this period expires, you will receive a payment reminder with a payment slip. This payment reminder costs CHF 2.90, and you receive a payment deadline extension of another 30 days.
Credit Check and Scoring:
iPet.ch GmbH reserves the right to obtain credit information about the customer during the checkout process and may forward customer data to third parties for this purpose.
For this purpose, the personal data required for a credit check (first and last name as well as address data) will be transmitted to an external company (CRIF AG). CRIF AG, Hagenholzstrasse 81, 8050 Zurich, undertakes a corresponding assessment of creditworthiness and credit standing.
The credit check is carried out in compliance with the relevant data protection regulations. Please note that only CRIF AG can provide information on which data was used to calculate your credit profile.
Dunning Fees:
The invoice is payable within 30 days and is considered paid on time if the amount due is on the recipient's account by the end of the last day of the payment period.
If the payment deadline is not met even after receipt of the payment reminder (cost: CHF 2.90) and no fixed due date has been agreed, the customer is placed in default by a formal reminder.
The dunning fees amount to CHF 20.00 for the 1st reminder and CHF 25.00 for the 2nd reminder. These fees are charged to the customer. If the claim is not settled even after delivery of the reminders, iPet.ch GmbH reserves the right to assign the claim to third parties or to commission a collection agency, with costs borne by the customer.
Legal Action / Collection Costs in Case of Default:
The amount of legal action/collection costs is based on the outstanding claim:
| Claim Amount in CHF | Legal Action / Collection Costs in CHF |
| 0-150 | max. 80.- plus 5 % default interest |
| 151-600 | max. 175.- plus 5 % default interest |
| 601-1'000 | max. 230.- plus 5 % default interest |
| 1'000.01-10'000 | max. 860.- plus 5 % default interest |
| from 10'000.01 | 9 % of the outstanding claim, plus 5 % default interest |
Installment Payment: With installment payments, you can choose between two or three installments. A fixed fee of CHF 5.00 is charged for the installment payment method in addition to the cart value. To process the installment agreement, we assign the claim to Ideal Payment AG. The installment agreement will be sent to you by post after the order is completed.
The installments are to be paid as follows:
1st installment is due within 10 days from invoice date
2nd installment is due within 40 days from invoice date
3rd installment is due within 70 days from invoice date
In case of default on an installment payment, the total amount becomes due for payment immediately.
Example with three installments, for a cart value of CHF 1,500.00:
1st installment CHF 501.65 (CHF 500.00 value of goods + CHF 1.65 fee share) is due within 10 days from invoice date
2nd installment CHF 501.65 (CHF 500.00 value of goods + CHF 1.65 fee share) is due within 40 days from invoice date
3rd installment CHF 501.70 (CHF 500.00 value of goods + CHF 1.70 fee share) is due within 70 days from invoice date.